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Type the following commands in your Run Box (Windows Key + R) or Start Run
devmgmt.msc = Device Manager msinfo32 = System Information cleanmgr = Disk Cleanup ntbackup = Backup or Restore Wizard (Windows Backup Utility) mmc = Microsoft Management Console winword = Microsoft Word (If Installed) excel = Microsoft Excel (If Installed) msaccess = Microsoft Access (If Installed) powerpnt = Microsoft PowerPoint (If Installed) winword = Microsoft Word (If Installed) frontpg = Microsoft FrontPage (If Installed) notepad = Notepad wordpad = WordPad calc = Calculator msmsgs = Windows Messenger mspaint = Microsoft Paint wmplayer = Windows Media Player Iexplore = Internet Explorer Firefox = Firefox (If installed in system)
Opens the Control Panel = control Accessibility Options = access.cpl Add New Hardware Wizard = hdwwiz.cpl Add/Remove Programs = appwiz.cpl Date and Time Properties = timedate.cpl Display Properties = desk.cpl Internet Properties = inetcpl.cpl Joystick Properties = joy.cpl Keyboard Properties = main.cpl keyboard Mouse Properties = main.cpl Phone and Modem options = telephon.cpl Power Management = powercfg.cpl Printers & Faxes = Control printers Regional settings = intl.cpl Sound Properties = mmsys.cpl sounds Sounds and Audio Device Properties = mmsys.cpl System Properties = sysdm.cpl User settings = nusrmgr.cpl
Automatic Updates = wuaucpl.cpl
Internet browser Tip
type in url address "google", then press [Left CTRL Key] + [Enter] willadd www. & .com to url in address bar. [Left SHIFT Key] + [Enter] will add www. & .net to to url in address bar
bootcfg (XP only): This utility allows you to set up your boot options, such as your default OS and other loading options.
cacls (XP, 2000, & NT4.0): Changes the ACLs (security Settings) of files and folders. Very similar to chmod in Linux.
comp (XP & 2000): This utility is very similar to Linux. Use the /? switch to get examples of command usage.
contig (works with NT4.0 and newer): A great defrag utility for NTFS partitions.
control (XP only): Allows you to launch control panel applets from the command line. control userpasswords2, for example will launch a helpful local user admin utility.
defrag (XP only - NT4.0 and Win2k use contig): Yes, XP comes with a command line disk defrag utility. If you are running Win2k or NT4.0 there is still hope. Contig is a free defrag program that I describe on the defrag page.
diskpart (XP only): Use this command to manage your disk partitions. This is the text version for the GUI Disk Manager.
driverquery (XP only): Produces a list of drivers, their properties, and their versions. Great for computer documentation.
eudcedit (XP only): Private Character editor. Yes with this program built into Windows XP you can create your own font!
fsutil(XP only): This is a utility with a lot of capability. Come back soon for great examples.
getmac (XP & 2000): This command gets the Media Access Control (MAC) address of your network cards.
gpresult (XP & 2000): This generates a summary of the user settings and computer group policy settings.
gpupdate(XP only): Use this utility to manually apply computer and user policy from your windows 2000 (or newer) domain.
ipconfig (XP, 2000 & NT4.0): This handy tool displays IP settings of the current computer and much more.
MMC (XP, 2000 & NT4.0): Management Console This is the master tool for Windows, it is the main interface in which all other tools use starting primarily in Windows 2000 and newer systems.
more:Utility used to display text output one screen at a time. Ex. more c:\windows\win.ini
msconfig (XP only): The ultimate tool to change the services and utilities that start when your Windows machine boots up. You can also copy the executable from XP and use it in Win2k.
msinfo32 (XP & 2000): An awesome diagnostic tool. With it you can get a list of running processes, including the residing path of the executable (great for manually removing malware) and get detailed information about hardware and system diagnostics.
narrator (XP only): Turns on the system narrator (can also be found in accessibility options in control panel). Will will allow your computer to dictate text to you.
netsh(XP & 2000): A network configuration tool console. At the 'netsh>' prompt, use the '?' to list the available commands and type "exit" to get back to a command prompt.
netstat (XP): A local network port tool - try netstat -ano.
openfiles(XP Only): Allows an administrator to display or disconnect open files in XP professional. Type "openfiles /?" for a list of possible parameters.
Pathping(XP & 2000): A cross between the ping and traceroute utilities. Who needs Neotrace when you can use this? Type "pathping " and watch it go.
recover (XP & 2000): This command can recover readable information from a damaged disk and is very easy to use.
reg(XP & 2000): A console registry tool, great for scripting Registry edits.
sc (XP & 2000): A command line utility called the Service Controller. A power tool to make service changes via a logon/logoff or startup/shutdown script.
schtasks (XP only): A newer version of the AT command. This allows an administrator to schedule and manage scheduled tasks on a local and remote machines.
secedit(XP & 2000): Use this utility to manually apply computer and user policy from your windows 2000 (or newer) domain. Example to update the machine policy: secedit /refreshpolicy machine_policy /enforce To view help on this, just type secedit. NOTE: In Windows XP SP1 and news, this command is superceded by: gpupdate /force
sfc (XP & 2000): The system file checker scans important system files and replaces the ones you (or your applications) hacked beyond repair with the real, official Microsoft versions.
shutdown (XP & 2000): With this tool, You can shut down or restart your own computer, or an administrator can shut down or restart a remote computer.
sigverif (XP only): Microsoft has created driver signatures. A signed driver is Microsoft tested and approved. With the sigverif tool you can have all driver files analyzed to verify that they are digitally signed. Just type 'sigverif' at the command prompt.
systeminfo (XP only): Basic system configuration information, such as the system type, the processor type, time zone, virtual memory settings, system uptime, and much more. This program is great for creating an inventory of computers on your network.
sysedit (XP/2000): System Configuration File Editor. An old tool that was very handy for the Windows 9X days. msconfig is what you want to use now.
tasklist (XP pro only): Tasklist is the command console equivalent to the task manager in windows. It is a must have when fighting scumware and viruses. Try the command: tasklist /svc to view the memory resources your services take up.
taskkill (XP only): Taskkill contains the rest of the task manager functionality. It allows you to kill those unneeded or locked up applications.
tree (XP & 2000): An amazing experience everyone should try! This command will provide a 'family tree' style display of the drive/folder you specify.
WMIC (XP & 2000): Windows Management Instrumentation Command tool. This allows you to pull an amazing amount of low-level system information from a command line scripting interface.
The Information Technology Infrastructure Library(ITIL) is a customizable framework of good practices designed to promote quality computing services in the information technology (IT) sector. As an IT Service Management (ITSM) framework, ITIL provides a systematic approach to the provisioning and management of IT services, from inception through design, implementation, operation and continual improvement. The processes identified and described within ITIL are supplier and platform independent and apply to all aspects of IT infrastructure. Since the mid 1990s, ITIL has been generally considered a de facto international standard for IT Service Management.
The names ITIL and IT Infrastructure Library are Registered Trade Marksof the Office of Government Commerce (OGC), which is an Office of the United Kingdom'sTreasury. The content of the books is protected by Crown Copyright
As part of the overall OGC suite of publications, ITIL does not provide guidance or best practices on project or program management. It does, however, recognize that they are key to a successful ITIL implementation.
ITIL has recently undergone a refresh, and this page presents information about the newly published version 3 (ITIL v3), the lifecycle core books for which were published on 30 May 2007. The major difference between v3 and its predecessor v2 is that v3 has adopted an integrated service lifecycle approach to IT Service Management, as opposed to organizing itself around the concepts of IT Service Delivery and Support.
ITIL Service Management Practices ('ITIL v3')
In December 2005, the OGC issued notice of an ITIL refresh, commonly known as Information Technology Infrastructure Library v3 (ITIL v3). The project culminated in the publication of five new core texts and a web based glossary on 30 May 2007. The ITIL Refresh project is being led by Sharon Taylor, chief architect of the ITIL Refresh, and president of the Aspect Group...
A key change to ITIL under version 3 has been a repositioning of the framework from the previous emphasis on process lifecycle and alignment of IT to "the business", to the management of the lifecycle of the services provided by IT, and the importance of creating business value rather than just the execution of processes. Consequently, it was re-branded ITIL Service Management Practices in order to represent service management 'best practice'. It is a publicly stated aim of the refresh to include more reference to Return_on_investment.
Version 3 structure
ITIL v3 comprises a set of core texts supported by additional complementary and web based materials. While the version 2 volumes were only available in English, limiting their use in non-English speaking countries, the core titles in version 3 are being translated into other languages. Among the initial target languages are Portuguese, Spanish, Japanese, Hindi/Urdu, Arabic, Mandarin and Dutch. This initiative is being led by the IT Service Management Forum, with resources and support from OGC.
ITIL v3 core volumes
·Service Strategy focuses on the identification of market opportunities for which services could be developed in order to meet a requirement on the part of internal or external customers. The output is a strategy for the design, implementation, maintenance and continual improvement of the service as an organizational capability and a strategic asset. Key areas of this volume are Service Portfolio Management and Financial Management.
·Service Design focuses on the activities that take place in order to develop the strategy into a design document which addresses all aspects of the proposed service, as well as the processes intended to support it. Key areas of this volume are Availability Management, Capacity Management, Continuity Management and Security Management.
·Service Transition focuses on the implementation of the output of the service design activities and the creation of a production service or modification of an existing service. There is an area of overlap between Service Transition and Service Operation. Key areas of this volume are Change Management, Release Management, Configuration Management and Service Knowledge Management.
·Service Operation focuses on the activities required to operate the services and maintain their functionality as defined in the Service Level Agreements with the customers. Key areas of this volume are Incident Management, Problem Management and Request Fulfillment. A new process added to this area is Event Management, which is concerned with normal and exception condition events. Events have been defined into three categories:
oInformational events -- which are logged
oWarning events -- also called alerts, where an event exceeds a specified threshold
oCritical events -- which typically will lead to the generation of Incidents
·Continual Service Improvement focuses on the ability to deliver continual improvement to the quality of the services that the IT organization delivers to the business. Key areas of this volume are Service Reporting, Service Measurement and Service Level Management.
ITIL v3 uses the word "continual" as opposed to ITIL v2's references to "continuous" service improvement (CSIP). Continual implies an activity that is undertaken on a phased, regular basis as part of a process. Continuous is more suitable for the definition of activities intended to operate without pause, such as the ultimate goal of availability.
There are a number of other titles available for ITIL version 3 including an Introduction, Study Guides, Key Element Guides details of which can be found within the Official ITIL site. This site also contains details of the examinations available for ITIL Version 3.
Some people may find the language ITIL uses to be obtuse. For example below is a quote for the Service Delivery Section of the Foundation course.
SERVICE AVAILABILITY: involves all aspects of service availability and unavailability, and the impact of component availability, or the potential impact of component availability on service availability.
